Scaling Talent
Developing skills and talent across organisations with flexible, modular training programmes
Developing skills and thinking for the 21st century
Organisations that adopt a continuous learning and development culture benefit from increased engagement and improved performance and results. Our changing world requires us to develop new skills, to be more agile, to display advanced critical thinking abilities and to create a stronger emotional connection with the people we work with and our wider network.
Scaling Talent offers a flexible approach to your people development strategy providing access to a carefully designed modular portfolio. Supported and delivered by our experienced global team who operate in over 40 different countries.
Identifying your development needs
It is important to understand the challenges your organisation faces which might be impacting on growth and performance and to ensure we can address your immediate needs, right now.
Answer these 8 questions and within a few minutes you will receive a summary report via email of the modules specifically designed to address the gaps or barriers to growth that you've identified.
Understanding Your Development Needs
Please take a couple of minutes to read the following statements and tell us which most closely reflect the challenges within your organisation.
When you submit your answers, you will receive a free outline report of the modules which you can select from which are specifically designed to address your immediate needs.
Please select if you agree or disagree with the following statements.
Scaling Talent
Scaling Talent workshops are designed to complement and add value to new and existing learning and development initiatives. They are also designed to complement programmes delivered through our Prime Leadership system. Scalable, depending upon your need, each module can be delivered as stand-alone or built into longer length programmes with clear action planning and to create a growing toolkit as part of a continuous development journey.
Virtual workshops are designed to be delivered as 3 hour sessions with takeaways to apply learning or action in the workplace after the session.
For alternative modes of delivery please speak to a member of the team who will advise you to ensure you achieve the greatest impact.
Accelerating Action through Effective Decision-Making
Purpose
Decision-making is more likely to be effective and lead to meaningful actions where the process is conducted, using a range of proven tools and frameworks, to ensure inclusivity, collaboration and ownership. This module will equip participants with a range of effective decision-making tools which can be applied to improve collaborative working, teamwork and accelerate performance.
Outcomes & Impact
- To increase awareness of a range of frameworks and apply them to live scenarios and projects
- Enhanced decision-making skills building on divergent thinking and a growth mindset
- Develop actions to address workplace challenges to improve the outcome
Content
- Decision-making theories and frameworks and which to apply in different situations
- Being mindful of a growth mindset and different perspectives when making a decision
- Developing a heat map for decision-making success
- Exploring actions and identifying solutions to workplace challenges
Delivery
Duration
3 hoursAccelerating Action through Effective Decision-Making
Being Change-Ready
Purpose
This workshop is aimed at first line managers and change champions and can form part of a wider change programme. Successful change efforts require engagement so understanding how people react when things are uncertain is critical. This module explores the dynamics and the human response to change, equipping participants to be 'change-ready' in the future.
Outcomes & Impact
- Understand what convinces people to change and why people often resist change in the first place
- Gain an understanding of the emotional, physical and mental impact of change on themselves and others
- Learn to use a toolkit and create an action plan to help them to be able to respond positively to change
Content
- Complete the Change-readiness questionnaire and reflect on the insights
- Explore the impact of change on self and others
- Understanding human responses and reactions (Rogers' Law of Diffusion)
- Examine and apply the change journey using the Change Curve (Kuebler & Ross) in the context of a workplace scenario
- Understand the 5 core concerns in action and how to address them
- Create an action plan, using the toolkit provided
Delivery
Duration
3 hoursBeing Change-Ready
Bigger Picture Thinking
Purpose
Developing both a strategic and growth mindset and increasing engagement with your organisation's purpose and vision are critical for managers to overcome the challenges they face in today's VUCA (Volatile, Uncertain, Complex, Ambiguous) world. This module will develop the shift from operational to strategic thinking by reframing VUCA as the opportunity of VUCA(R) – Vision, Capability, Understanding, Agility and Resilience. It will also use Primeast’s proven PrimeFocusTM framework to support a creative and critical approach to identifying solutions and opportunities. In this way participants will develop the skills and understanding necessary to adapt, be agile, and thrive when they and their teams are faced with complex challenges.
Outcomes & Impact
- Shift from operational to strategic thinking by raising self-awareness and effectively leveraging the conditions of a growth mindset
- Develop bigger picture understanding of how your role contributes to organisational goals
- Use VUCA(R) as a framework to weather volatility and reduce uncertainty by becoming both driven and agile
Content
- Developing a growth mindset
- Using the VUCA(R) framework to develop action plans
- Completing the PrimeFocus self-assessment to identify how your role contributes to the bigger picture
- Taking action to adapt to the requirements of a VUCA world
- Apply learning to a current live business situation in order to gain insight and apply effective action
Delivery
Duration
3 hoursBigger Picture Thinking
Building Trust in Remote Teams
Purpose
A team built on trust is proven to be more efficient, collaborative and productive. In complex and remote team structures, trust is critical to creating a one-team identity. This
module will explore the principles of trust and provide participants with a practical toolkit to strengthen relationships and drive team performance in a remote world.
Outcomes & Impact
- Gain a shared understanding of the importance of trust within teams
- How to build and nurture trust in relationships
- Action plan to develop the elements of trust and identify how they impact on each other
Content
- Explore what trust is and why it is the foundation of a high performing team
- What are the different elements of trust and how that equation plays out in real life?
- Identify practical steps to develop trusted relationships
Delivery
Duration
3 hoursBuilding Trust in Remote Teams
Building Your Team Charter
Purpose
High performing teams thrive irrespective of the challenges; this is due to being united in the team's purpose, having efficient processes and systems in place along with shared values and behaviour frameworks. This module will examine how to build a charter that takes account of all these factors. Participants will create an action plan for conducting the process with their teams back in the workplace.
Outcomes & Impact
- To build confidence in the purpose, process and behaviour needed when establishing a high performing team with clear boundaries, rules of engagement, shared goals and the motivation to succeed
- To identify and examine the conditions required for the team to thrive
- Develop an action-based team charter which ensures clarity, cohesiveness, ownership and the energy to succeed
Content
- Depending on the nature of the cohort, teams will either learn how to develop and engage their teams in the building of a team charter, or in the situation where the full team attends, the facilitator will help the teams develop their own team charter ensuring high engagement and ownership
Delivery
Duration
3 hoursBuilding Your Team Charter
Challenge and Innovation Forum
Purpose
The Challenge Forum is a 90 minute facilitated workshop designed to support teams in gathering useful insights into the current ways of working. It offers a platform to share challenges and identify opportunities to improve performance and outcomes on specific projects and processes. A safe environment to discuss findings which could have a direct impact on future ways of working.
Outcomes & Impact
- A safe and expertly facilitated environment for peers to be able to identify challenges and opportunities to enhance performance
- Gain focus on a particular project or process and inform actions to ensure a more successful outcome
- Creation of a visual record of the outcomes for discussion and further development
Content
- Preceding consultation meeting to discuss the challenge context and to ensure a highly focused facilitated workshop
- Highly-skilled Primeast facilitator dedicated to ensuring participants gain the maximum impact from their time together
- Action planning opportunities to explore how insights can inform next steps
Delivery
Duration
1.5 hoursChallenge and Innovation Forum
Coaching Conversations
Purpose
Being able to conduct positive coaching conversations helps managers to develop their teams to achieve greater performance.
Focused coaching has been proven to increase engagement, develop accountability and enhance initiative.
This workshop provides participants with a fundamental understanding of the skills required to coach in the moment. Introducing trusted frameworks including GROW to support coaching conversations.
Outcomes & Impact
- To build confidence and understanding of the concept of coaching as a performance development tool
- To develop coaching skills through practice - applying a proven coaching framework for conducting coaching conversations
- To develop awareness of coaching techniques, when to apply them, when to tell and when to delegate to develop your team
Content
- Exploring GROW - understand and how to apply to coaching conversations
- Coaching in the moment - how, when, why you would coach vs delegate?
- Developing core coaching skills through practice and feedback with takeaways to support applying learning in the workplace
Delivery
Duration
3 hoursCoaching Conversations
Developing a Culture of Innovation
Purpose
With constantly changing markets and customers, business leaders must innovate to move forward; not just responding to change but anticipating change, breaking new ground and continuously improving on 'the current state of play'. The challenge for businesses is to nurture innovation thinking internally - often by recruiting and retaining intraprenurs, a task in itself. The good news is, innovation is not just the gift of the select few. Innovation thinking, once understood and unlocked, can be nurtured through process, mindset and creating a culture with supporting values that encourage innovation. This module introduces the principles of developing a culture where innovation happens. Exploring the opportunities for a critical thinking approach to problem-solving and product vs process innovation.
Outcomes & Impact
- Gain an understanding the principles, process and scope of innovation
- Be able to implement a number of processes and approaches to develop the foundations for innovation thinking
- Develop the knowledge to identify and create the conditions for innovation
Content
- Participants will explore and understand the types of innovation opportunities which might exist and be applied to current situations and working environment
- Develop knowledge of the conditions and processes needed to create a culture of innovation in teams
- Participants will develop actions based on recommendations to begin to establish a creative and critical thinking approach to problem-solving and process improvement
Delivery
Duration
3 hoursDeveloping a Culture of Innovation
Developing Cultural Intelligence
Purpose
Developing cultural intelligence facilitates happiness at work, encourages and reinforces inclusion and talent retention.
Organisations and individuals need to have the means to ask the right questions of themselves and others, to understand different cultural working styles. By developing this mutual understanding, cultural differences can become strengths in problem solving, rather than obstacles.
Outcomes & Impact
- Gain an understanding of the concept of cultural intelligence (CQ) and the simple steps that can be taken to improve CQ levels
- Learn about different cultural dimensions and how that knowledge can be utilised to foster greater innovation, higher levels of engagement & improved efficiency within increasingly diverse and remote workforces.
Content
- Complete an online CQ test and analyse ways to improve that score
- Look at Hofstede's Cultural Dimensions and Hall's High & Low Context cultural models and apply those to different case studies and role plays
- Examine a Cultural Intelligence toolkit and develop an action plan to improve CQ levels.
Delivery
Duration
3 hoursDeveloping Cultural Intelligence
Developing Emotional Intelligence
Purpose
Emotional Intelligence (EI) is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way. Knowing yourself and how you connect with others is essential in todays world of cross cultural teams. The insights and actions explored in the workshop will help participants develop their EI to aid recovery and continued growth.
Outcomes & Impact
- Develop a higher level of Emotional Intelligence to communicate effectively, form strong relationships, and create powerful coping strategies
- Ability to recognise the critical impact of your own state, style and behaviour on self and others
- Develop emotional maturity as a future leader and ways to self-manage
Content
- Completion of an Emotional Intelligence self-assessment to help participants identify EI skills critical to workplace success
- Examining the impact of behaviour on communication, influencing others and their performance
- Exploring a range of approaches that participants can begin to implement in order to manage and develop their own emotional maturity
Delivery
Duration
3 hoursDeveloping Emotional Intelligence
EDI in Hybrid Teams
Purpose
Understanding the conditions needed to create a culture of equality, diversity and inclusivity (EDI) in teams has always been critical for leaders – to embrace diversity of thinking, to build collaborative working and to create a culture where employees can thrive.
With a shift towards hybrid working it is important that leaders embrace the flexibility it provides both for the organisation seeking to recruit and retain the best talent and also to be able to inspire team members to perform to the best of their ability.
This module explores the opportunities, skills and the challenges presented by hybrid working and why an EDI approach is critical to team success.
Outcomes & Impact
- To increase awareness of the principles of EDI in teams – to improve collaboration and performance and harness diverse thinking
- Understanding the needs and opportunities of agile leadership of hybrid teams and the skills needed to create successful hybrid teams – e.g. empathy, relating, communication
Content
- Exploring the principles of EDI in teams to support collaborative working and increase engagement
- How an EDI approach can increase productivity, improve relationships and build on team strengths
- Creating an action plan for self-development
Delivery
Duration
3 hoursEDI in Hybrid Teams
ILM Accredited Coaching
Purpose
ILM accredited coaching programme, level 3 and 5 certificate and diploma options available
Outcomes & Impact
- To achieve recognised standard of coaching through ILM qualification
- To gain knowledge of a range of coaching theory and practice, applied to real life situation
Content
- Relevant modules according to chosen qualification with assignments to be completed with support of an experienced ILM coaching tutor.
Delivery
Duration
Various delivery options to suit hoursILM Accredited Coaching
Leading Others through Change
Purpose
Aimed at managers who will be responsible for the delivery of change initiatives. Studies show that many change projects fail due to lack of attention to human aspects of business change. Therefore, supporting individuals and teams through times of change requires a strong awareness of the human dynamics of change. It is a core management skill.
This practical workshop provides participants with relevant insights into behavioural range of tools which they can employ to support a successful change outcome for their teams.
Outcomes & Impact
- Understand what happens psychologically when people experience change, and the reasons they often resist
- Explore the benefits and drawbacks of different approaches to leading change
- Explore a range of approaches which can be employed to support individuals and teams through change
- Develop an outline action plan based on a deeper understanding of the human dynamics of change to help deliver a specific business change initiative.
Content
- Complete a 'Change Focus' questionnaire and reflect on the insights
- Understanding behaviours and responses to change
- Understanding the balance between process and behaviours
- How to adapt to different audiences throughout the change process
- Understanding the change journey
- Action planning using the toolkit provided including consideration of the 5 Core Concerns
Delivery
Duration
3 hoursLeading Others through Change
Managing a Culture of Innovation
Purpose
A deeper dive into how to effectively lead and embed a culture of innovation. Modelling creative and critical thinking approaches and establishing the conditions which support process, product and value innovation. Participants will develop action plans which can be applied to the workplace with a focus on improving performance and developing a competitive advantage through innovation.
Outcomes & Impact
- To be able to manage the innovation process, using a range of practised techniques to develop and generate new ideas and fresh thinking
- Explore and practice a range of innovation tools which can be employed as part of an ongoing product or process innovation programme
- Develop an action plan based on evidence-based recommendations with the intention of embedding a culture of innovation
Content
- Participants will explore a range of types of innovation and the processes which underpin process and product innovation with the intention of creating the conditions for innovation to take place
- Examination of principles of intrapreneurship and how to encourage an entrepreneurial approach to problem solving and continuing organisational development
- Participants will complete a number of practical exercises to support creative and critical thinking in teams
Delivery
Duration
3 hoursManaging a Culture of Innovation
Managing Conflict
Purpose
Whilst constructive conflict can result in high levels of creativity it can also be very disruptive and must be managed effectively to reduce the negative fallout.
As a manager, you need to lead by example and deal with conflict at an early stage and help team members come to a positive resolution. Managers themselves can also be the cause of conflict. In this case you will need to reflect on your own management style and the impact your behaviour has on others.
This workshop examines the nature and source of conflict. Participants will explore a range of techniques to understand how to manage conflict for a positive outcome.
Outcomes & Impact
- Gain skills and confidence to deal with conflict at an early stage
- Explore the Thomas Kilmann framework to consider different strategic choices and consequences
- Examine some fundamental techniques to prepare and approach difficult situations, productively and with a growth mindset.
- Practice and recognise how personal approaches and preferences can impact a situation
Content
- Consider when and why conflict arises and recognise some of the most common reasons
- Become confident in exploring choices through the Thomas-Kilmann model: avoiding, competing, compromising, accommodating and collaborating
- Explore scenarios and techniques for conflict resolution including the CUDSA framework
Delivery
Duration
3 hoursManaging Conflict
Managing High Performing Teams
Purpose
Research has repeatedly shown that high performing teams are aligned and inspired to achieve a compelling vision and purpose. By creating the conditions to support agile, creative and innovative thinking, teams can achieve performance beyond boundaries. In this workshop participants will develop the skills and knowledge needed to manage improved performance. They will also create dedicated action plans to enhance the productivity, results and overall success of the teams they manage.
Outcomes & Impact
- Improve team communication, effectiveness, coordination and collaboration
- Confidently assess your team's current status and identify focus areas for development
- Develop action plans to improve team performance and implement them in the workplace
Content
- Using team processes for planning, problem solving, decision making and continuous improvement
- Utilising trust as the foundation of high-performing teams to create commitment, accountability and results
- Building a supportive team environment that values diversity and embraces healthy conflict
Delivery
Duration
3 hoursManaging High Performing Teams
Managing Performance in Hybrid Teams
Purpose
Hybrid teams are complex with different roles, attitudes, working styles, behaviours, relationships and challenges all in play. Managers need to be able to establish clear norms for behaviour, communication, expectations and performance measures which support high performance and respond to the diverse needs of all team members whilst ensuring organisational objectives are achieved.
This module explores the challenges and opportunities for managers and leaders to harness high performance in hybrid teams.
Outcomes & Impact
- Understanding the dynamics, the opportunity and the challenges of hybrid working
- Exploring the fundamentals of building trust in hybrid teams
- Build confidence through understanding process and practice in how to set clear expectations and performance measures to unlock the potential of team members
- Prioritising the skills needed to achieve a vision for successful hybrid working with focused action planning
Content
- Exploring five critical team dynamics and how trust acts as the foundation (Lencioni)
- Identifying the priorities for activity and outcome monitoring and defining appropriate performance measures
- Learn to apply a dynamic skill development framework to improve individual performance
- Workplace based application and practise
- Creating a high-performance hybrid teams checklist for managers and leaders –clarifying expectations, purpose, process, behaviours
Delivery
Duration
3 hoursManaging Performance in Hybrid Teams
Mastering Communication
Purpose
Our communication skills are being tested now more than ever. But despite the changes we are facing, an ability to communicate well and influence effectively is critical to success. Doing this effectively requires greater emotional connection and a more empathic approach to communication. This workshop reveals the benefits of generative listening and will help participants develop an intuitive, authentic and open communication style. By exploring a number of proven communications and influencing techniques, participants will build confidence in creating the most powerful impact every time, whatever their business context.
Outcomes & Impact
- Understand the dynamics of effective communication on both a personal and organisational level
- Build greater collaboration, creativity and critical thinking in your teams
- Gain support for your ideas, develop relationships and partnerships, and inspire and encourage others
Content
- Explore the practice of generative listening
- Identify your communication style and that of others via the Communication Styles Inventory
- Successfully applying the 4 Cs of Communication (Clarity, Coherence, Control and Credibility) for maximum impact
- Understand the importance of effective communication when developing a team culture
Delivery
Duration
3 hoursMastering Communication
Mastering Delegation
Purpose
Effective delegation is a key management skill and critical for team success. Develop others and free up your time for more strategic, planning, proactive or important tasks and activities whilst empowering your team, creating agility and capability.
The temptation to 'just do it yourself' is very attractive particularly when you are busy. Often it feels like it will take more time to tell someone what to do, than it will to just do it yourself. Frequently we believe that no one else will do a task to the same level that we will. The problem is that if you don't delegate nothing will change, you will stay busy, your team won't have opportunities to take ownership and responsibility for tasks and you become less effective.
There is a clear process that you can follow which will ensure the work gets done and will free you up to get on with more strategic planning and effective management and leadership.
Outcomes & Impact
- Consider and reflect on own current barriers to delegation
- Explore and understand the DREAMS framework to make effective delegation a reality
- Develop a toolkit of resources to overcome barriers and sustain delegation for the benefit of the team and their own time management
- Identify ways to increase and sustain team capability and agility.
Content
- Exploring the barriers to delegation using a questionnaire and heat maps to highlight strengths and areas for development
- Apply the DREAMS approach to be able to delegate effectively
- Consider skills and strategies to bring DREAMS to life using real, workplace examples
Delivery
Duration
3 hoursMastering Delegation
Mastering Difficult Conversations
Purpose
A practical workshop which will provide the framework for managing difficult conversations, help participants maintain presence and engagement during difficult conversations and how to achieve a positive outcome through influence, communication and managing one's own state in the process.
Outcomes & Impact
- To build confidence using a framework for managing difficult conversations
- To develop an understanding of purpose and values and others and be able to frame and deliver challenging communications
- To practice a range of methods which will form a communication toolkit including how to conduct performance management conversations, giving effective feedback and delegating for development.
Content
- An examination of the principles and importance of communication for constructive and desired outcomes
- Exploring a number of frameworks which can be applied to real life scenarios
- Action planning for continued development
Delivery
Duration
3 hoursMastering Difficult Conversations
Project Kickstart
Purpose
'Project Kickstart' is specifically designed to support your teams when embarking on a new project or programme which will help ensure team members are completely aligned to the purpose and vision of the project. Expertly facilitated, the session will follow a detailed briefing to ensure the context is clear and the objectives are agreed in advance with clear roles, outcomes and behavioural expectations.
Outcomes & Impact
- To engage all team members in the project objectives and clearly communicate the expectations and ways of working
- To establish and agree processes and protocols to ensure smooth and efficient project completion
Content
- In this workshop we bring a new team together, formally
- Agree the vision, values and desired outcomes
- Establish how the team can work effectively together, highlighting expectations, roles, responsibilities and accountabilities
- Develop an outline project time and activity plan
- Identify the key challenges facing the team, highlighting the behaviours needed to give the team the best possible chance of success.
Delivery
Duration
3 hoursProject Kickstart
Pure Coaching
Purpose
A series of six 60 minute coaching sessions with an experienced and accredited coach focused on personal development and the application of learning from any of the Scaling Talent portfolio. Building on action planning developed in the virtual workshops the coach and coachee will commit to objectives and desired outcomes to ensure continued development and improved performance.
Outcomes & Impact
- To develop workplace performance through coaching
- To explore personalised development coaching conversations
Content
- GROW framework
Delivery
Duration
6 hoursPure Coaching
Raising Your Resilience
Purpose
In the face of constant change and challenge, managers need new skills and understanding around how to maintain resiliency in order to manage a team who thrives. Participants will examine a range of tools to be able to apply and share with teams to support them in building their own resilience. Developing the skills to preserve and protect levels of resiliency will help participants in ensuring a consistent and healthy strong performance.
Outcomes & Impact
- Develop an understanding of the dimensions of wellbeing and resiliency and be able to identify actions to help manage this in self and others
- Be able to implement and manage proactively a range of methods and policies to ensure the wellbeing of self and others
Content
- Participants will complete, share and discuss the outcomes of their own resilience wheel and consider actions which can be taken to improve levels
- Building on the results, participants will examine a number of tools and frameworks which can be used to support their teams in building their own resilience
- Participants will explore triggers and methods which must be proactively managed to maintain a strong performance while being responsible for your own wellbeing
Delivery
Duration
3 hoursRaising Your Resilience
Remote Team Communication
Purpose
Remote working is here to stay. The pandemic has only hastened what was already happening. More teams will be working - and communicating - remotely. Frameworks may be needed, or adapted, to ensure teams are communicating effectively and inclusively in order to continue driving engagement and improved results. In this module, practical exercises will support learners to reflect on challenges, identify their own communication styles and work together to design new approaches.
Outcomes & Impact
- Identify benefits and challenges of remote working for team communication
- Explore the key elements of an effective remote communication framework (norms)
- Set communication ‘norms’ for a specific workplace scenario
Content
- The Communication Styles Inventory (CSI) is used to help individuals identify their own and other people's communication styles
- Participants work together to design a communication framework that meets organisational and individual needs for a relevant engaging scenario
Delivery
Duration
3 hoursRemote Team Communication
Skills-based Coaching
Purpose
A series of six 90 minute coaching sessions with an experienced and accredited coach focused on personal development and embedding learning through the application and reflection process during the coaching series. The coaching is contextualised with theoretical reference based on an agreed personal development plan and objectives.
Outcomes & Impact
- Actions and results driven coaching to support participants in embedding the behaviours and skills learnt into the workplace. Supported by theory context.
Content
- GROW framework
- Theoretical context
Delivery
Duration
9 hoursSkills-based Coaching
The Art of Giving Effective Feedback
Purpose
A practical workshop which can be applied to live situations, equipping participants with a number of frameworks which can be employed. Participants will complete a number of exercises allowing them to try and fail in a safe environment and receive developmental feedback to improve their skills in giving effective feedback. Participants will explore a number of different situations - from live in-the-moment to formal performance management situations.
Outcomes & Impact
- To build confidence in giving effective and constructive feedback using a range of feedback models
- To explore theory and best practice in giving feedback to improve performance and develop the talent in your team
Content
- An exploration of theory and best practice and the different types of situations where feedback can be helpfully given and received
- Participants will complete a number of practical activities to build confidence on using a range of frameworks for feedback
- Participants will explore a number of recommendations and actions for their own personal development
Delivery
Duration
3 hoursThe Art of Giving Effective Feedback
The Fast Track Manager
Purpose
This module is a must for new managers introducing key concepts of management and how participants can make the shift from manager to potential leader. Participants will develop an understanding of the responsibilities and complexities of their role as manager and create an action plan to self-manage their own development and aspirations on their leadership journey.
Outcomes & Impact
- To develop an understanding of the requirements of managers and leaders and be able to identify with a range of management styles which can be used in a range of contexts for improved performance and task management
- To develop a mindset shift from technician to people manager and the responsibilities and consequences of managing people
- To explore and understand the context of your own role in support of the organisation's purpose and strategy
Content
- Your role as manager including tasks, responsibilities, approaches and context in achieving the organisation's purpose and strategy
- Participants will complete a manger's self-assessment identifying strengths and areas for development on their leadership journey
- Growth mindset as an emotional and mental approach to the challenges and complexities of management
Delivery
Duration
3 hoursThe Fast Track Manager
Time Management Mindset - Part 1
Purpose
Drawing on Covey's '7 Habits of Highly Effective People', Time Management Mindset Part 1 focuses on 'Independence'. Participants will explore how to manage self, mindset and time more effectively using a range of tools to increase productivity to serve clients, and colleagues more efficiently. You will learn how to be able to identify and prioritise activities which will enable you to achieve the best performance and be able to navigate demands with agility and flexibility.
Outcomes & Impact
- To be able to spend more time working toward your high value goals
- To gain a balance between professional goals and personal time
- To use time management tools more effectively
- To manage self more efficiently
- To gain awareness of limiting habits and default behaviours and create commitments to take away and help improve your own effectiveness.
Content
- Completion of an EI assessment and reflect on insights regarding triggers and limiting tendencies
- Exploring the first 3 habits of highly effective people - how to put into action
- What is stress and its impact
- Activity which allows you to understand your own responses to stress and identify techniques to help manage these
Delivery
Duration
3 hoursTime Management Mindset - Part 1
Time Management Mindset - Part 2
Purpose
Part 2 of Time Management Mindset focuses on 'Interdependence'; how to most effectively manage the network available to you for the most efficient outputs; specifically, developing a collaborative approach, relationship building, optimising strengths and task management. By understanding the role and impact of habitual activities you will gain the objectivity required to be able to regain control of your environment and external demands, rather than allowing them to control you. By filtering out 'low dividends' activities, you will free up your time for things that matter most, ensuring increased efficiency in terms of inputs an outputs.
Outcomes & Impact
- To understand how to manage your network more effectively for improved outputs
- To have a clear understanding of the scope, value and output of activities to be able to apply a a 'good dividends' approach to prioritising activities and efforts
- To complete an action-based checklist which can be applied back in the workplace to manage time more effectively
Content
- Complete a time log and apply a critical path network system to estimate time and activities required to achieve objectives
- How to respond and communicate to effectively manage your network and the expectations of others
- Applying the time management matrix in relation to Covey's 7 habits of effective people
- Complete a checklist including actions to increase effectiveness
- Understand the principles of effective communication - the 4Cs - clear, concise, consistent and complete.
Delivery
Duration
3 hoursTime Management Mindset - Part 2
Time Management Mindset - Part 3
Purpose
When challenged to adapt to new ways of working, whether that is in a new team, a new structure or hybrid or remote working, it is important to be aware of the nuances of the working environment to help you thrive and achieve your best performance. Building on Parts 1 and 2 of the Time Management Mindset series, this module focuses on the principles of managing time and self most effectively whilst working virtually or in a hybrid working situation. In particular participants will explore the impact of hybrid and virtual working on communication and effective working practices.
Outcomes & Impact
- To improve effectiveness of communication when working in a hybrid or virtual environment
- To understand the impact of hybrid and virtual working on communication and learn how to establish new communication norms for best practice working
- To explore the nuances of communication and building effective working relationships in a hybrid or virtual working environment through the Ladder of Inference
Content
- Good practice process and behaviours for managing effective meetings in a hybrid setting - to put into action
- Creating Communication norms in a hybrid working environment
- Thinking vs doing
- Communications styles and the Ladder of Inference and its implications when you apply it to your workplace exchanges - exploring a live scenario to help create actions based on developmental needs
- Managing self in the hybrid working environment
Delivery
Duration
3 hoursTime Management Mindset - Part 3
Understanding the Change Process
Purpose
Designed for managers who will be responsible for the delivery of change initiatives.
Change is constant and research shows that successful change efforts depend on how well managers manage the diverse elements of the process. Managing change is no longer a 'special occasion'; it is business as usual and therefore a core management skill.
This practical workshop focuses on understanding the change process and putting the theory into action; navigating between a strategic and operational thinking approach.
Outcomes & Impact
- Understanding the stages of the change process and its impact on self and others
- To explore a range of actions which can be implemented to enable a successful change process and mitigate potential for failure
- To develop an outline action plan based on the learning to help support and deliver a specific business change
Content
- Completion of a Kotter Change Framework questionnaire - identifying upcoming change initiative and how you might support it
- Understand why change initiatives fail
- Explore the change framework and apply to a scenario
- Create a change plan using the tool sheet provided
- Consider the 'pre-mortem' process to improve potential outcomes
Delivery
Duration
3 hoursUnderstanding the Change Process
Understanding Your Purpose and Values
Purpose
This incredibly powerful workshop is based on the Barrett Values PVA tool and will give participants to opportunity to understand more about their own values and the potential values of their team members to be able to harness these more effectively in pursuit of the organisation's purpose.
Outcomes & Impact
- To develop an awareness of your own values and purpose and how this might help you align more closely to your organisation's values and purpose
- To uncover the power of purpose and how this improves performance through increased engagement and motivation
- To develop a deeper understanding of values of self and others through completion of the Barrett Values PVA
Content
- Completion of the Barrett Values PVA sharing insights and identifying opportunities for personal growth with the support of an accredited Barrett Values coach
- Completing a number of practical exercises to uncover the drivers behind behaviour and how this can be shared with your team for improved performance
- Developing your own personal flag in order to improve alignment and engagement with the organisation's purpose and values
Delivery
Duration
3 hoursUnderstanding Your Purpose and Values
Unlocking Talent in Teams
Purpose
Investment in people development has become a key driver in recruitment and talent retention. Embracing learning and development to ensure continued business growth is essential to maintain a competitive advantage; a manager's role in this is critical. Supporting the development journey through coaching, delegating effectively, understanding individual and team development needs creates the conditions to achieve this and to map opportunities to developing skillsets. This workshop will provide a range of valuable tools and practical and actionable approaches to support the building of organisational strength and agility.
Outcomes & Impact
- To gain understanding of the skills development journey and how this can be applied to managing the talent within your team
- To examine a useful model which can be applied and shared with your team to ensure all team members to develop at the right pace
- To complete a Skills Development plan which will aid diagnosis or your own and your team's development needs
Content
- Exploring the Skills Development Journey
- Completing a practical action plan for self and others within your team
- How to ensure you as manager become the learning and development champion for your team
Delivery
Duration
3 hoursUnlocking Talent in Teams
Virtual Presentation Presence Energy and Impact
Purpose
With increased online operations including facilitating meetings, workshops and CPD it is important to develop the skills and ability to be able to manage use of and delivery via these platforms effectively. This practical workshop teaches you the critical competencies you need to be able to use these platforms effectively.
Outcomes & Impact
- Develop the technical skills to be able effectively support and facilitate virtually
- Build confidence in planning, design and delivery online for increased engagement and effective learning outcomes
- Explore and gain confidence with a range of techniques to improve delivery and communication in online delivery context
Content
- Understanding how to create presence to influence and engage your audience
- Exploring a range of techniques to inject energy into online meetings, workshops and exchanges
- Structuring online exchanges to ensure maximum impact with some practical exercises to develop the skills required
Delivery
Duration
3 hoursVirtual Presentation Presence Energy and Impact
Wellbeing at Work
Purpose
Delivering sustainable performance in complex and challenging times requires increased resilience and a healthy approach to wellbeing. This module is designed to equip participants with a practical toolkit which can be drawn on to reset and support self and others in managing wellbeing to ensure continued high performance and positive results.
Outcomes & Impact
- To explore the wellbeing wheel and its dimensions and how this can be applied to support the wellbeing of self and others
- To improve performance by building resilience; equipping participants with the awareness and solutions to manage wellbeing of self and others
Content
- Exploring the wellbeing wheel and a deep dive into the 4 key dimensions
- Developing an awareness of the importance of wellbeing and how to manage and support self and others in maintaining a strong healthy performance
- Developing an action plan and commitments to improve the wellbeing of self and others.
Delivery
Duration
3 hoursWellbeing at Work
Why choose us?
We specialise in developing individual and collective performance. By focusing on growing mindset and skills we help you deliver significant performance improvement and real business growth.
Meet some of the team
We have facilitated, supported, coached and delivered to a range of global organisations in diverse and often heavily regulated industries. Our network of 120+ Associates and certified practitioners are experienced in effecting real transformational thinking and behaviour change.
Russell Evans
MD and CEO
What motivates me is seeing the impact we have on people, both in their professional and personal lives. It's the whole person that really matters and if we can harness that as leaders, the journey is so much more exciting.
Beth Williams
CEO, Primeast North America
I get a real thrill when I see our ability as human beings to work and accomplish more together in the world than we would alone. After all, it's all about the people; that's where my true passion lies.
Sarah Cave
Director, Partner
Witnessing the impact of an intervention is incredibly rewarding. Those moments when I see the collective strength of a high-performing, energised leadership team are what really motivates me in supporting businesses.
