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Thomas-Kilmann Conflict Mode Instrument (TKI)

The Thomas-Kilmann Conflict Mode Instrument (TKI) is an essential tool for understanding and managing conflicts effectively. Used globally across various organizational levels, TKI helps individuals discover the most appropriate approaches to handling conflict based on their personal style and the situation at hand. With TKI, gain insights into five distinct conflict-handling modes and how to use them to foster positive outcomes in challenging interactions.

Why Use the TKI?

Understand Conflict Styles

TKI identifies five primary conflict styles — Competing, Collaborating, Compromising, Avoiding, and Accommodating. Understanding these styles allows individuals to recognise their natural approach to conflict and how it influences outcomes.

Enhance Communication

By understanding the different ways people approach conflicts, TKI helps improve interpersonal communications and reduces misunderstandings, leading to more effective collaboration.

Resolve Conflicts Effectively

Armed with knowledge about different conflict styles, individuals can choose the most effective approach for resolution depending on the context, leading to healthier and more productive outcomes.

Develop Conflict Management Skills

TKI is not just about understanding conflict; it's also a developmental tool that teaches individuals how to manage and navigate conflicts proactively, enhancing personal and professional growth.

Implementing TKI

Implementing the TKI is straightforward and begins with participants completing a quick assessment. Once the results are in, our certified facilitators guide you through understanding the different conflict modes. We offer customised workshops, training sessions, and coaching to help integrate the insights from TKI into your daily interactions and decision-making processes.

Experience the transformative impact of mastering conflict resolution with the Thomas-Kilmann Conflict Mode Instrument. Whether you’re looking to improve team dynamics, enhance leadership skills, or foster a more collaborative workplace environment, TKI provides the framework and support necessary to achieve lasting success.

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